Instead I'm left with having paid, not gotten what I wanted, and instead going back and forth with support personnel that are functionally useless and have yet to resolve the issue. but with all the added hassle this has turned into a huge debackle and wasted hours of my life that I'd rather be grinding out something in warframe. So far this experience has left me feeling very frustrated as all I wanted was to pay 10 bucks for some plat, boosters and skins, which is seemingly a great value. I've enjoyed their free services for a good year now and I have never had a problem before this. To be clear, this isn't a warframe issue, this is a discord issue, though warframe and DE did decide to partner with this company, and frankly I don't fault them for that because until now I had always thought of discord in a very positive light myself.
That four hours could have been spent enjoying the new purchase, and instead is spent being frustrated by discord support that is almost as bad as warframe support (because at least they responded, even if they were useless).Īt this time until discord gets their stuff sorted and makes this accessible for the warframe community I would not advise anyone purchase this pack. This means that I've now lost 4 hours of WF playtime to this, going back and forth with support, to still not have the items that I bought the pack for. So to be clear, I've paid, and I don't have my product. It turns out, they have processed the payment on my side (meaning I've paid) but discord has not on theirs (meaning they haven't collected), leaving it in pending status even though I've been charged. After much digging, to which support was no help, I contacted my bank to make sure there wasn't an issue on my end, because wouldn't that be embarrassing? I was substantially outraged as I was told by discord and others that it was free.
This is a 27gb game, so there goes an hour of game time if you have a great connection, if not, see you tomorrow.Īdditionally once the nitro is purchased and paid for, and it's launched through nitro (now 3 hours ago) I still see the pack costs 24.99, not free. I have had severe issues with this purchase and I'm posting this as more of a PSA for other players.įirstly, you cannot simply import the game, you have to redownload through discord.
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